Need to confirm an email was sent to a member or a staff member? Membee gives you a quick an easy way to view the emails that have been set within the past 31 days and even view the content of the emails. The Email Log feature is a great tool to ensure that your communication is being sent.
Quick Way to Check the Emails Sent by Membee
Communication is the key to all great relationships, and the Email Log is a great tool to ensure that the emails are being sent out. The Email Log provides a list of system emails that have been sent out which includes:
- Member Access – member username and password set up emails
- Event Notifications – order summary and confirmation emails for your events
- Invoices – eBills and outstanding invoice reminders
- New Member Sign Ups – welcome emails to new members
- Charitable Receipts – email receipts for charitable donations
- Profile Updates – staff notification of member profile updates
- Automation Notifications – staff notification of pending automations
How Can I Search?
Inside the Admin section of Membee, under the Email heading, you can find the Email Log where you can find the list of system emails that were sent out to your members.
You can search the emails by a few different ways;
- Date range
- Recipients email address
- Specific domain
You can search for the emails that are sent within a given date range that is within the last 31 days. If you would like to search for a certain date, you would set the date range to the dates you are looking for. The Email Log will return a list of emails that were sent between those dates.
By Email Address
If you know the email address of the person you would like to see the emails for. You can enter in the email address and it will return the emails that were sent to that address.
For example, if you are looking for emails that were sent to “firstname.lastname@example.org”, from the screenshot above, you would type in the email address in the email field and click “Search”.
If a member is unsure who would have been sent an email from your association, you can enter in the domain of the email to find a list of all the emails and email addresses that contain that domain name.
For example, if you are looking for any recipients with the email domain of “@edmontonchamber.com”, you would type this in the email field and click “Search” to return any emails with that domain name.
What Does It Look Like?
When you use any of the search methods above, it will return a list of emails that fit within the search you had set. You can view the content of the email by clicking on the “View” icon of the email you wish to look at.
Did You Know Membee Also Writes Notes to File?
When you send a system email, Membee also creates notes to file so you can view/track the communication between you and your members. Most of the emails that are sent from Membee, Membee will automatically create a note to file with a copy of the email that was sent to your member. If you ever need to refer back on the communication you had with your member, you can conveniently do so through their record.
For example, in the image below, you can see that the Bee Hive Hair Salon has received event reminder emails, and emails to their invoice.
How Can I Start Viewing The Email Log?
It’s easy! Click here for all the details.. Remember to have your Membee login ready.
Need Help or More Info?
If you need any additional help don’t hesitate to contact our support team, that’s what they’re there for!