Card Vault – Get Member Renewals Faster & Easier!

This week on the Latest Buzz blog we explore Card Vault and all of its awesome functionality including; automatic renewals, monthly memberships, increased retention and more!

This week on the Latest Buzz blog we explore Card Vault and all of its awesome functionality including; automatic renewals, monthly memberships, increased retention and more!

Did you know Membee users can now store a member’s credit card information with Membee’s very own Card Vault feature? This helps to further simplify the purchase transaction process!

Whether a member is simply renewing their membership or purchasing an event ticket, using Card Vault, that credit card information can be securely saved for any future payments.

The article and video below will give you an overview of the Card Vault feature and how some new membership pricing options are now available to your organization.

Card Vault Uses New Gateway Technology

Technically the gateway stores the credit card information and then gives Membee a secure pointer to the credit card info. Only certain gateways support Card Vault at the moment, including;

  • Authorize.net
  • Bambora (Previously Beanstream)
  • Stripe

More gateways will be available soon, not including PayPal. Since Membee never stores the card data directly, the expensive PCI DSS compliance is not required.

Any other gateways will be posted here in the Latest Buzz when they become available.

Member Renewal Can be Automatic

By allowing the member to specify the use of their credit card for membership renewal, Membee can automatically debit the credit card on their renewal date and provide full communication with the member both before and after the renewal is processed against their credit card.

The best membership renewal happens when the member needs to do nothing at all to renew their membership!

Benefits: higher retention rate, get renewal revenues faster, and reduce work required by the member.

When processing a payment during checkout, members will now see three options on how they would like to manage their credit card. Below is a screenshot highlighting these options proving just how simple automatic renewal has become.

New Member - charge renewal selected03

Offer Monthly Memberships

With Card Vault it is now possible to start charging members for monthly subscriptions with ease!

When adding a member's credit card information you can set them up to automatically renew their monthly subscription with no work needed on their part. Each month the member will receive an email notifying them that their card was debited for membership renewal. It’s as simple as that, for you and for your members! This feature will help boost your organization's membership renewal average, as well as attract new members who prefer a month-to-month billing cycle.

This feature will help boost your organization's membership renewal average, as well as attract new members who prefer a month-to-month billing cycle.CardVaultPlusAutomations03

Member Controls Own Card Data

Members can manage their credit card and how their credit card is used from their member profile.

A new “Manage Your Future Payment Options” section appears in the Member Profile if you have activated Card Vault. See the example below:

Editing card in Profile02

Users Can Update a Member’s Credit Card Info

Got the member on the phone? Using Card Vault, you can save them from updating their credit card information themselves. The screenshot below highlights where as a user you can edit and update member’s credit card information on their member record.

Sophie Lemon Membee Record02

Charge Member’s Credit Card When Using Quick Event Sales

If the member has stored their credit card, you can use their card to pay for an event sale you enter manually via Membee’s Quick Event Sale feature.

This saves you having to access your payment gateways virtual terminal and manually enter the member’s credit card information to process the member payment for the event sale you’re creating. The screenshot below highlights where in Event Sales you can access member’s credit card info.

Quick Event Sale03

Ready to get Started?

Let’s get to work and get those new revenues rolling in! The link below will provide everything you need to get started using Card Vault (the document is secure so be sure to have your Membee username and password handy).

Setting Up Your Payment Gateway

Questions?

If you have any questions about how to use or set up Card Vault please don’t hesitate to contact Membee support staff:

Email: support@membee.com

Chat feature on Membee’s Learning Resource page’s and on the Help from the Hive main page (Membee login required)

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