Increase Retention Thru Automated Invoice Reminders
Want to increase member retention by sending them automatic friendly reminders of their invoices? Membee’s Automated Invoice reminders is a great way to not only allow you to automatically reach out to your members and remind them of all the great benefits of membership, but send a friendly reminder of their outstanding invoice(s). How Can …
Want to increase member retention by sending them automatic friendly reminders of their invoices? Membee’s Automated Invoice reminders is a great way to not only allow you to automatically reach out to your members and remind them of all the great benefits of membership, but send a friendly reminder of their outstanding invoice(s).
How Can I Increase Invoice Payments?
An important part of your organization is your renewals. It is the members that make your organization what it is and keeping in contact with them is essential. Here at Membee, we are always looking for ways to decrease the amount of time you spend administrating while still increasing membership retention. Membee’s Automated Invoice Reminders is a great tool to have in your membership tool kit to help you get this done.
With the Automated Invoice Reminders, you can:
- Customize the outbound emails that are sent to the members
- Customize the email address the message is sent from
- Customize the email address that any replies are sent to
- Reduce the time in collections
- Send reminders for membership dues or event invoices or both
A great way to use the automated invoice reminders is to set up a series of reminders to send to members who have not yet sent in payment for their renewal. For example, you could set up two different reminders to be sent with two different messages.
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Start with a friendly reminder that is sent when they reach 30 days overdue. Customize the email to include information about all the great benefits that they receive as part of their membership.
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Set up a second reminder to be sent when they reach 60 days overdue. This time your email could be customized to send a stronger message if you wish in addition to describing what they will be losing by not renewing.
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Once set up, Membee will simply check for anyone with overdue invoices that meet the criteria you have set and send out your emails for you. Not only is Membee preforming some of your collections work for you automatically, it’s helping you deliver information to help your member see the value that their membership gives them, while providing an easy way for them to take care of their bill.
Did You Know You Can Upsell to Renewing Members At The Same Time?
As part of the emails that are sent out to your members is a link to their eBill where they can view/pay for their invoice online. You can upsell to your members at the time of renewal through the use of Membee’s eBilling widget and additional items. In case you missed it, click here to check out this revenue increasing feature.
How Can I Get Started?
The setup of the Invoice Reminder Automation is quick and easy! You just need to tell Membee a few things:
- When you would like the automation to start running
- The number of days an invoice is past due you would like to send the reminder for
- The type of invoices you would like to send the reminder for
- The email template with the message you would like to send
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You can customize the automation a bit further, click here to learn more. Remember to have your Membee login ready.