Re-Engage Non-Participating Members

Posted on March 1, 2017 in Associations, Membership, Nonprofit

Have you used the Non-Participation report yet? This report is the perfect way to show members who seem to be a bit M.I.A that you miss them and would love for them to attend your next event! Read up on the benefits of this report on this weeks blog post!

Using Membee’s Non-Participation report will provide you with the members who are not engaged or participating. This information is invaluable when promoting events so your organization can sell as many tickets as possible.

This report is the perfect way to show members who seem to be a bit M.I.A that you miss them and would love for them to attend your next event. This show of interest is extremely important for member retention and satisfaction… read below how it can also increase your organization's bottom line!

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Offer Promo Codes

With the information you gain from the Non-Participating Report you can offer discounts to certain members using Membee’s Promo Code feature. This feature works wonders to entice those who usually do not attend.

Membee has had user’s increase their event sales by 20% just by simply offering a Promo code. Using Membee’s Promotions feature combined with the list of members gathered from the Non-Participation Report can be the perfect combination for sending a personalized “We Miss You” email.

Check out previous Latest Buzz blog posts highlighting the Promotions feature below!

Increase Member Retention Rates

Members not participating in what your organization has to offer aren’t getting the most out of their membership. Less committed members can be at a high risk for dropping their membership. Using the Non-Participation report can be vital in catching members who are thinking about dropping their membership, and re-engaging them.

Send Reminders

Sometimes even a simple “Haven’t seen you in awhile message” is enough to generate interest in participating again. Letting members know you miss them by sending a more personalized message can ignite interest. Letting members feel special and wanted will go a long way for engagement and loyalty.

You can also use the non-participation report to find those members who haven’t registered for your latest conference who usually do attend and re-invite them.

Survey Those Who Don’t Participate

Survey those who do not participate to see why they don’t come out. Use this information to improve your events and offer the benefits that these members want! Ensure your organization remains vibrant and that your membership is sought after. Sometimes it’s a small change that can bring in more memberships or sell more event tickets, and what’s better than getting opinions right from your members themselves?!