Easy to Visually Flag Overdue Members
This week on the Latest Buzz blog we are going to focus on flagging your overdue members with Membee’s “Show Member Overdue Alert” feature. This will highlight overdue members in red, along with stating the number of days their membership is overdue.
This week on the Latest Buzz blog we are going to focus on flagging your overdue members with Membee’s “Show Member Overdue Alert” feature. This will highlight overdue members in red, along with stating the number of days their membership is overdue.
This week we are going to focus on flagging your overdue members with Membee’s “Show Member Overdue Alert” feature.
This handy feature was originally dreamed up a while back by a fellow Membee user in the hive! Talking through ideas with fellow Membee users and staff is one of the many perks of attending Membee’s annual Users Meeting and being an active member in Membee’s Users group!
Member Overdue Alert Feature
Once this feature is turned on and you bring up a member record in People and Organizations the member's "Name" is displayed in red and the system will show the number of days their invoice is overdue according to your settings.
For example, if you have Membee set up to assign members as officially “overdue” 31+ days past their due invoice, their display will appear like the screenshot below. Their name appearing in red along with the amount of days they have gone overdue:
Turn on This Feature
Turning this feature on is quick and easy:
- In Membee, click on the Admin link
- Click on the link "System Settings"
- Scroll down to the "Financial Setup" panel
- Here you can adjust settings
- Select how many days overdue a member needs to be before the alert appears
For more info and support on this feature go to Set the Membee System Settings article in Help from the Hive pages, and down to item 8.Show Member Overdue Alert in the Financial Section. Remember to have your Membee username and password ready.
Easy to Suspend Overdue Members
You can also set up Membee to suspend these overdue members until they pay!
Get your members to renew their memberships quicker by suspending their member benefits with Membee’s powerful Suspension/Cancellation Automation feature.
Use a “suspension” to restrict enough member benefits to get the delinquent member’s attention beyond the normal invoice reminders.
You can pick and choose which features you would want to take away from suspended members, such as:
- Disable members listing in Directory
- Remove from groups
- Remove from Committees
- Deactivate users
- etc.
Come and read more in this previous Latest Buzz blog post: Warn Members With Suspension Automations
Need Additional Help or Info?
If you need any additional help or want to learn more about flagging overdue members or suspending them don’t hesitate to contact our support team, that’s what they’re there for!
Email: support@membee.com
Chat feature on Membee’s Learning Resource page’s and on the Help from the Hive main page (Membee login required)
Don’t forget!
If you have a good idea, please take the time to open a ticket and let us know. Just click on Help and then submit a ticket just as if you were entering a help request. Tell us what your suggestion is, why it would be a good thing, and how you would use the new feature.
Our best enhancements start with you!
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