User Spotlight: Get the Most Out of Membee

Check out this week’s blog post where we talk to The Manitoba Restaurant and Foodservices Association about getting the most out of Membee after transitioning from an AMC to managing their association in-house.

This week on the Latest Buzz blog we talk with Megan McIntosh, the Operations Coordinator at The Manitoba Restaurant and Foodservices Association. We discuss their internal restructuring and how they got Membee to start working for them, saving them precious money and administrative time.

Before Membee

MRFA made the transition from outsourcing association management to bringing in their own in-house staff and managing the association themselves. Their previous association management company was beginning to use Membee but hadn’t reached its full potential, so once Megan took over there was a lot that needed to be implemented. Megan worked closely with Membee’s Senior Implementation Specialists Kathy and Julie:

The Membee team has been fantastic in helping us become familiar with the program, pointing me in the right direction on how to implement Membee to its full potential, and answering any big or small questions I have.  Kathy Goodman and Julie Katayama, in particular, have been extremely friendly and helpful!  – Megan McIntosh (MRFA)

Getting Started With Automations

There are many different tasks you can completely automate – you are in control, but Membee will complete the work for you! With automations you can automate the complete Membership Life Cycle, meaning you can automate:

  • New member sign up
  • Renewals invoicing
  • Invoice reminders (membership, events, etc.)
  • Canceling/suspending memberships
  • And more!

Before Automations the MRFA was doing physical mail and would have to print out letters and invoices to send their members. Now with Membee’s automations, it is easy for them to go in and send, edit, or forward things to members without having to reprint 500 invoices. MRFA is now saving a massive amount of admin time and a bunch of money on office supply costs.

Membee’s automated features are such a time (and stress) saver! Automated emails, invoicing, and membership management features allow me to set up automations when I have the time, so I can focus on other tasks I need to work on. I can prepare ahead of time and then I don’t have to worry about a thing because I know Membee will execute my automations exactly when and how I’ve set them up.  – Megan McIntosh (MRFA)

What Megan & MRFA Love

Membee Integrations

Membee makes it easy to integrate with websites like MailChimp and Constant Contact. Membee’s direct integration makes it very easy to send and track great looking member emails.

I use the MailChimp integration so I don’t have to update lists in other places, having it all in Membee makes sending little email blasts super easy and convenient. – Megan McIntosh (MRFA)

To learn more about MailChimp Integration follow this link (Membee login is required): Help From the Hive – MailChimp Integration

Membee Widgets

With Membee’s widgets your members can access new member signup, their member profiles, register for events, view member-only content, view directory & directory map, donate to your cause, and more. With your members never having to leave your site it makes engagement and participation a breeze!

I love how Membee integrates with our website. Getting the login and profile widgets set up is exciting so I don’t have to contact each individual member everytime they need to update something. – Megan McIntosh (MRFA)

To learn more about the Profile Widget follow this link (Membee login is required): Setup Profile – Help From the Hive

To learn more about the Login Widget follow this link (Membee login is required): Member Login – Help From the Hive

Help From the Hive & Membee Support

We know that being a NewBee and learning a software program can be a daunting task, so it’s important that our users know that we are always here to help and point you in the right direction!

Membee makes setting things up very straightforward with the easy to follow steps in Help from the Hive, I especially love the tutorials.  Being able to set something up all on my own and not having to ask Membee for help each time is really nice . It’s also easy to jump on Membee’s live chat if you need a little extra help.   – Megan McIntosh (MRFA)

About the Manitoba Restaurant and Foodservices Association

The Manitoba Restaurant and Foodservices Association (MRFA) is a non-profit organization that serves as an industry advocate on behalf of its 400 restaurant members and 100 associate members. In addition to keeping its broader stakeholder community informed about relevant industry news, trends and issues, the MRFA primarily serves its members by providing networking opportunities and a forum to share ideas and offer solutions to industry-specific challenges. Also available are education and development initiatives, as well as product and service discounts from fellow MRFA members.

www.mrfa.mb.ca

 

 

Questions?

If you have any questions regarding Membee software contact Membee support staff:

Email: support@membee.com

Chat feature on Membee’s Learning Resource page’s and on the Help from the Hive main page (Membee login required)

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